We strive to provide the best shipping experience for our customers. Please note that we do not ship to all countries and you can check if we ship to your address by entering it in the shipping section during checkout. If your country is not available, please reach out to us through live chat for further assistance.
For customers in Canada, shipping usually takes 6-9 days, while it takes 10-15 days to ship to the USA and 10-30 days internationally. It's important to note that shipping times may vary due to unforeseen circumstances.
Orders are processed as soon as the products become available. While we do provide an estimated shipping time for each product, it is only an estimate and not a guarantee.
Orders that include products from our HANDMADE collection will take longer to ship as we need time to manufacture the product. If you have placed an order that includes products from both the MAINLINE collection and the HANDMADE collection, your order will be shipped all at once, and we ask for your patience during this process.
It is the customer's responsibility to provide accurate shipping information, and orders with incorrect addresses will be cancelled. If your package is returned to us by postal services due to an incorrect address, you will be responsible for paying for reshipment. You can read more in our Return Policy.
We appreciate your understanding and patience during the shipping process, and if you have any questions or concerns, please don't hesitate to reach out to us through live chat.