GDPR Compliance

At, we are committed to protecting the privacy and security of our customers' personal information. This General Data Protection Regulation (GDPR) Policy outlines our practices and procedures for complying with the GDPR and protecting the personal data of our customers.

Definition of Personal Data

Under the GDPR, personal data is defined as any information relating to an identified or identifiable natural person. This can include information such as name, address, email address, phone number, and other similar information.

Collection and Use of Personal Data

We collect and use personal data for the following purposes:

  • Processing orders and deliveries
  • Sending information about products and services
  • Managing customer accounts
  • Improving our products and services
  • Complying with legal and regulatory requirements


We use cookies and other similar technologies to collect information about how you access our websites, your account, and our platform, including information about the device and browser you use, your network connection, your IP address, and details about how you browse through our websites and platform. We may also use cookies for analytics and marketing purposes.

We only collect cookies after the user accepts cookies, except for when we store whether or not they've collected cookies, and other necessary cookies outlined in our cookie policy. For more information about how we use these technologies, see our Cookie Policy.

Data Retention

We will only retain personal data for as long as necessary for the purposes for which it was collected or as required by law. Once the personal data is no longer needed, we will securely delete it.

Data Security

We take the security of personal data seriously and have implemented appropriate technical and organizational measures to protect against unauthorized access, theft, loss, or destruction of personal data.

Data Sharing

We may share personal data with third-party service providers, such as shipping companies and payment processors, for the purposes of processing orders and deliveries. We will only share the personal data that is necessary for the performance of the service and we require our third-party service providers to comply with the GDPR.

Data Transfer Outside the European Union

We may transfer personal data to countries outside the European Union. Where this is necessary, we will take appropriate measures to ensure that the personal data is protected in accordance with the GDPR, such as using standard data protection clauses approved by the European Commission.

Data Subject Rights

Under the GDPR, data subjects have the following rights:

  • The right to access their personal data
  • The right to rectify any inaccurate personal data
  • The right to erase their personal data
  • The right to restrict the processing of their personal data
  • The right to object to the processing of their personal data
  • The right to data portability

Data subjects can exercise their rights by contacting us through our live chat.

Changes to this Policy

We may update this GDPR Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be promptly communicated on our website, and the updated policy will be posted here.

Contact Us

If you have any questions or concerns about this GDPR Policy, please contact us through our live chat.